The documents
Do I have to give you my email address for these?
No. Every button here opens the PDF. All 30 pages of it, no form in the way.
Which one should I read first?
The Email Flow Audit Scorecard. It's the shortest of the three at five pages, and it tells you which parts of the account are actually costing you money. Read the build playbooks first and you'll usually end up building flows you didn't need.
Are these written for Klaviyo specifically?
They're written from Klaviyo accounts, because that's what we build in and we're an official Klaviyo partner. The logic behind the flows, the splits and the delays transfers to any decent email platform, and the scorecard questions don't change.
Can I share them with my team, or use them in my own documents?
Share them internally as much as you like, and run them on your own account. If you want to point somebody at them, link to this page instead of pasting the contents: they get corrected and added to, and a stale copy helps nobody.
Having us do it instead
What if I would rather you just ran the scorecard on my account?
That's the discovery call. We run the same checks live with your account open, then tell you which three fixes we'd make first. You keep that list whether or not you ever hire us.
Do you charge for the full audit?
No. If the approach fits after the first call, the full audit follows within 48 hours and we walk you through every finding on a second call. It's how we decide whether to quote, and how you decide whether to listen.